All staff at Villa Nyoman are highly trained and will be at your service at all times during your stay.
Responsibilities and essential job functions include but are not limited to the following:
• To consistently provide thoughtful, caring and sincere service.
• To identify and anticipate Guests’ needs and ensure personalized service is provided
• To provide Food and Beverage Services as required
• To assist with any plans or arrangements the guest intends to make during their stay
• To ensure that all requests from Guests are made possible and are followed up on
• To fully understand and have knowledge of all in suite services, technology, amenities, functions & systems
• Provide third service to guests by ensuring rooms are tidied up after guests leave rooms
• Provide prompt laundry service and shoe shine service, ensuring special preferences of guests are met
• Demonstrate discretion and courtesy when entering into the private space of guests
• To assist guests regarding resort facilities in an informative and helpful way